Return, Exchange & Delivery Policy

Last Updated: 18/12/25

This policy outlines the terms related to delivery, returns, exchanges, and refunds for orders placed with Taranga. By placing an order, customers agree to the conditions mentioned below.

1. Delivery Timeline

  • Orders are usually processed within 5–7 working days after successful payment.

  • Delivery typically takes 5–10 working days, depending on the customer’s location and the courier service.

  • Delivery timelines are estimates and may vary due to factors beyond our control, such as weather conditions, courier delays, or regional restrictions.

2. No Refund Policy

  • No refund is available once payment is completed.

  • No refund is available once the order has been shipped, under any circumstances.

  • Customers are advised to review all product details carefully before placing an order.

3. Exchange Policy (Defective Products Only)

  • Exchanges are allowed only if the product received is defective.

  • To be eligible for an exchange, the customer must contact Taranga within 24 hours of receiving the parcel.

  • Requests made after 24 hours of delivery will not be considered.

4. Non-Eligible Cases

Exchanges will not be provided in the following cases:

  • Change of mind after purchase

  • Damage caused after delivery or due to misuse

  • Requests raised after the 24-hour reporting window

6. Contact Information

For exchange-related issues, customers must submit the details through the form on our website:

Taranga
Website: taranga.online

Taranga reserves the right to modify this policy at any time without prior notice. Updates will be reflected on this page.

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